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Privacy Policy

Effective Date: September 10, 2026
Last Updated: September 10, 2026

Nex Business Solutions, LLC (“Nex,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, process, retain, and disclose information when you visit https://nexaiautomation.org, request an audit or quote, schedule an appointment, communicate with us, or otherwise use our services.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Your name
  • Email address
  • Telephone number
  • Business or organization name
  • Inquiry details and form responses
  • Appointment and scheduling information
  • Communication preferences
  • SMS and marketing consent selections
  • Messages, feedback, and other communications sent to us
  • Information necessary to provide requested services

Please do not submit confidential credentials, sensitive personal information, financial-account information, health information, or government identification numbers through a general website form.

Information Collected Automatically

When you use our website, we or our service providers may automatically collect limited technical information, such as:

  • Internet Protocol address
  • Browser and device type
  • Operating system
  • Referring page or source
  • Pages visited and actions taken
  • Approximate location derived from an IP address
  • Date, time, and duration of visits
  • Cookie and similar technology information

Information From Business Tools and Services

We may receive information through services used to operate our business, including customer relationship management, scheduling, communications, automation, website hosting, analytics, and AI-processing providers.

2. How We Use Information

We may use information to:

  • Respond to inquiries and audit requests
  • Provide quotes and information about our services
  • Schedule, confirm, reschedule, and manage appointments
  • Provide customer service and operational updates
  • Create and maintain contact and opportunity records
  • Deliver requested automation, website, consulting, and related services
  • Send marketing communications when separately authorized
  • Personalize and improve our website and services
  • Analyze service performance and website usage
  • Detect abuse, fraud, security incidents, and technical problems
  • Maintain records of communication preferences and consent
  • Comply with legal obligations and enforce our agreements

3. Automation and Artificial Intelligence

Nex provides and uses automation and artificial-intelligence technology. Information submitted through our website may be processed through automated systems to organize inquiries, summarize business needs, assist with lead qualification, prepare suggested responses, schedule appointments, or support service delivery.

Automated outputs may be incomplete or incorrect and may be reviewed by a person before being used for important decisions. We do not ask website visitors to submit sensitive personal information for automated analysis through our general inquiry forms.

4. SMS Messaging and Consent

Nex Business Solutions, LLC sends SMS messages from +1 888-542-8862 and may offer two separate SMS programs:

  1. Non-marketing messages, including inquiry responses, appointment confirmations and reminders, service updates, and customer-support communications.
  2. Marketing messages, including information about Nex services, special offers, promotions, and related updates.

Consent to receive marketing messages is separate from consent to receive non-marketing messages. SMS consent is optional, checkboxes are not preselected, and consent is not a condition of purchasing services or submitting an inquiry.

Message frequency varies based on your interactions, inquiries, appointments, and requested services. Marketing messages may be sent up to four times per month. Message and data rates may apply.

You may opt out at any time by replying STOP. You may reply HELP for assistance or contact nexaiautoagency@gmail.com.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How Information May Be Disclosed

We may disclose information to service providers that process it on our behalf for legitimate operational purposes, including:

  • Website hosting and infrastructure
  • CRM and customer-support services
  • Appointment scheduling
  • Email and SMS delivery
  • Workflow automation
  • AI-assisted processing
  • Analytics, security, and troubleshooting
  • Accounting, legal, and professional services

These providers may use information only as necessary to perform services for Nex, subject to their agreements and applicable law.

We may also disclose information when reasonably necessary to comply with law, respond to valid legal process, protect rights or safety, investigate misuse, enforce agreements, or complete a legitimate business restructuring or transfer. SMS opt-in data and consent remain subject to the restrictions described above.

6. Cookies and Analytics

Our website may use essential cookies and similar technologies needed for security, functionality, performance, and analytics. You may be able to control cookies through your browser settings. Disabling certain technologies may affect website functionality.

7. Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and consent records, resolve disputes, comply with law, and enforce agreements. Retention periods depend on the type of information, why it was collected, and applicable requirements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information. No website, transmission method, or storage system can be guaranteed completely secure.

9. Your Choices and Privacy Rights

You may:

  • Decline optional SMS or marketing consent
  • Reply STOP to opt out of SMS
  • Use an unsubscribe link in an applicable marketing email
  • Ask us to correct your contact information
  • Request access to or deletion of information, subject to legal exceptions
  • Contact us with a privacy question or complaint

Privacy rights vary by jurisdiction. We will evaluate verified requests under applicable law. To make a request, email nexaiautoagency@gmail.com.

10. Children’s Privacy

Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Third-Party Links

Our website may link to third-party websites and services. Their privacy practices are governed by their own policies, and Nex is not responsible for those practices.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, practices, technology, or legal obligations. The updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For privacy questions or requests, contact:

Nex Business Solutions, LLC
Florida, United States
SMS support: +1 888-542-8862
Email: nexaiautoagency@gmail.com
Website: https://nexaiautomation.org

For SMS program terms, please review our Terms & Conditions.